Turn Website Visitors into Leads with Live Chat

Capture, qualify, and engage website visitors in real-time with Outplay’s integrated live chat. Turn every chat into an opportunity with seamless routing, multi-channel workflows, and intelligent agent handoffs.

Live Chat by Outplay

Why Outplay Live Chat?

Engage Website Visitors at the Right Moment

Don’t let hot prospects bounce. Start meaningful conversations instantly with live chat triggered by visitor behavior, page type, or referral source.

  • Add a customizable chat widget to your site in minutes
  • Greet visitors based on behavior, URL, or source
  • Route leads to the right team or rep
Website visitor

From Chat to Sequence - Without Lifting a Finger

Once a conversation starts, Outplay handles the rest. Automatically assign prospects to sequences, log chat history, and notify the right rep—all from one platform.

  • Auto-create prospects in Outplay from chat
  • Assign to multi-channel sequences instantly
  • Route based on rules (region, campaign, referral URL)
  • Log all chat activity for context-rich follow-ups
Chat to Sequence

Human or Bot - You Choose

Outplay gives you flexibility to start with pre-configured messages or let your SDRs chat live. Combine automation and human support to qualify and convert more.

  • SDRs can take over conversations from inside Outplay
  • Use pre-written replies or custom flows
  • Hand off to sales automatically based on lead qualification
Human or Bot Chat

Why our customers ❤️ us

"Free, enterprise-level support.."

"You promised to help us, work with us, and not stop supporting us until we say we’re successful. This was a massive change from what we were used to with our previous sales engagement platform. This was huge."

Colby Davis
Colby Davis

VP of Sales & Marketing, Employer Advantage

“Brilliant tool, with amazing customer service”

Our SDRs cannot do without it, its an essential tool in our sales armory.

AS
Anupreet S

Sales Director, 6Sense

“One of the best engagement tools for sales automation.

The ability to set up custom triggers. i.e. contacts are automatically added to specific sequences once created in your CRM. We use Pipedrive as our CRM and the native integration means we can set as  many triggers up as we like so the automation is phenomenal.”

Ash Dhillon

Business Development Manager, Mytoor

"Great platform powering outbound sales"

We were looking for an outbound sales platform that integrated with Pipedrive. Outplay has exceeded our expectations. Our AEs and SDRs rave about the user experience. And the software has the features we need as we scale our sales team. Also, the customer support has been excellent.

Matt Estes

Chief Revenue Officer, Uscreen

FAQs

1.

What is Outplay Live Chat and how does it work?

2.

Can I automatically assign prospects from chat to sequences?

3.

Is Outplay Live Chat customizable?

4.

Does Live Chat integrate with my CRM or email outreach?

5.

Can sales reps respond directly from Outplay?