Seamless Customer Onboarding, Done for you

Deliver smooth onboarding experiences that set your customers up for success from day one. Outplay’s Customer Onboarding support ensures faster adoption, better engagement, and long-term retention.

Customer Onboarding

Personalized Onboarding Journeys

Guided Steps for Every Customer Type

No two customers are the same. We tailor onboarding plans based on user roles, goals, and tech stack—so every customer knows what to do, when, and why.

  • Role-based onboarding milestones
  • Clear setup guides and checkpoints
  • Assistance with connecting integrations
  • Email and in-app walkthrough support
Customer Onboarding

Drive Adoption with Visibility & Support

We monitor onboarding completion and engagement, ensuring your customers stay on track. Get proactive insights to improve adoption and minimize churn.

  • Onboarding status tracking for each user
  • Follow-up reminders and support touchpoints
  • Identify friction points early
  • Customer success team alerts for stalled progress
Customer Onboarding

Why our customers ❤️ us

"Free, enterprise-level support.."

"You promised to help us, work with us, and not stop supporting us until we say we’re successful. This was a massive change from what we were used to with our previous sales engagement platform. This was huge."

Colby Davis
Colby Davis

VP of Sales & Marketing, Employer Advantage

“Brilliant tool, with amazing customer service”

Our SDRs cannot do without it, its an essential tool in our sales armory.

AS
Anupreet S

Sales Director, 6Sense

“One of the best engagement tools for sales automation.

The ability to set up custom triggers. i.e. contacts are automatically added to specific sequences once created in your CRM. We use Pipedrive as our CRM and the native integration means we can set as  many triggers up as we like so the automation is phenomenal.”

Ash Dhillon

Business Development Manager, Mytoor

"Great platform powering outbound sales"

We were looking for an outbound sales platform that integrated with Pipedrive. Outplay has exceeded our expectations. Our AEs and SDRs rave about the user experience. And the software has the features we need as we scale our sales team. Also, the customer support has been excellent.

Matt Estes

Chief Revenue Officer, Uscreen

FAQs

1.

What is Outplay’s Customer Onboarding support?

2.

Who handles the onboarding process?

3.

Is the onboarding process customized?

4.

What tools or integrations are supported during onboarding?

5.

How do I know if onboarding is successful?