Make and log calls, send SMS, and manage conversations—all inside Outplay. Boost productivity with this powerful CRM calling integration powered by KrispCall’s cloud telephony.
-Click-to-Call in CRM
Make calls from Outplay with one click using KrispCall. No manual dialing—calls auto-log to the right contact.
-Click-to-SMSSend quick SMS follow-ups directly from Outplay. All messages are logged and synced automatically.
-Call Recordings & Voicemails
Replay past calls or voicemails anytime. Perfect for follow-ups, training, and QA.
-Real-Time Note Syncing
Add or edit notes during calls—everything updates instantly in your CRM.
- Call Logs & Metrics
Track inbound, outbound, and missed calls with clear logs and performance stats.
-Sign in to KrispCall and open the dashboard.
-Go to Settings → Integrations and select Outplay.
-Authorize access to your Outplay CRM account.
-Enable the integration and start using Click-to-Call and SMS features.
For more info [Read Full Integration Guide]
-With KrispCall integrated into Outplay , you can start calls immediately without typing numbers or searching contacts. One-click dialing lets your team connect faster, cutting down on prep time so they can focus fully on conversations.
-Every call is automatically logged and linked to the correct contact in Outplay. This means your team can easily review previous calls and pick up right where they left off. Organized call records help avoid missed details and improve overall follow-up efficiency.
"You promised to help us, work with us, and not stop supporting us until we say we’re successful. This was a massive change from what we were used to with our previous sales engagement platform. This was huge."
VP of Sales & Marketing, Employer Advantage
The ability to set up custom triggers. i.e. contacts are automatically added to specific sequences once created in your CRM. We use Pipedrive as our CRM and the native integration means we can set as many triggers up as we like so the automation is phenomenal.”
Business Development Manager, Mytoor
We were looking for an outbound sales platform that integrated with Pipedrive. Outplay has exceeded our expectations. Our AEs and SDRs rave about the user experience. And the software has the features we need as we scale our sales team. Also, the customer support has been excellent.
Chief Revenue Officer, Uscreen
