Transform Customer Calling with Human-Like AI
Enhance support, operations and engagement with voice automation that listens, understands and speaks naturally.
Key Features
Multilingual Communication
Engage customers in their preferred language with natural, human-like speech. The agent understands regional accents, responds fluently and ensures every conversation feels familiar and comfortable.
Seamless Handoff to Agents
When human support is needed, the call transfers smoothly to a live agent with full context, including transcript, summary and customer details. No repeated questions and no break in experience.
Context-Aware Responses
The voice agent listens actively and adapts its answers based on the caller’s intent, history and real-time cues. It maintains context throughout the conversation, allowing smooth, human-like dialogue without repetition.
Automatic Ticket Creation
Captures essential details during the call and instantly generates support tickets in your helpdesk. Each ticket includes conversation notes, summaries and customer context, reducing manual workload for teams.
Knowledge Base Integration
Connect your knowledge base to give the agent instant access to verified information. It pulls accurate answers, follows your internal guidelines and delivers consistent, up-to-date responses across all customer interactions.
Voice AI Use Cases:
That Deliver Real Business Impact
Why our customers ❤️ us
Seamless, Insightful, Supportive, Efficient tool
Hippo has helped me convert my data-driven insights from yelo and make automation with ease out of it as the sync between the two tools is seamless.
Apart from that I much appreciate the technical support I get from the Hippo team.
Taqi Naqvi
Founding Member Growth & Retention (Krave Mart)
Hippo made our operations faster, more reliable & scalable.
" Hippo has reduced our turnaround time from hours to minutes, as a result, we have seen order cancellations reduce by 37%.
The improvements provided for an increase in the number of orders indicating increased customer satisfaction and we now have the ability to form strong relationships with our customers because of simplified connections with the team. "
Ayush Gupta
Manager, Operations (Fatafat)